The medical staff recruitment process should not be taken lightly. After all, poorly trained or incompetent staff can put patients at risk and damage the reputation of your clinic or medical facility. It is necessary to ensure you hire the right people and that your HR team has a checklist of skills and metrics a candidate must fulfill to be successfully recruited.
The recruitment procedure should more or less be the same whether you are looking for a nurse, surgeon, physician, or scheduler. However, the requirements for each candidate should vary based on the level of expertise, education and skills required.
Lensa jobs in medicine is a great place to find employees and staff that will be the right fit for your medical facility. In this guide, we shall look at five major things you must consider during any hiring process.
1. Expertise And IQ
While it is untrue that only extremely intelligent people can be hired as medical staff, it is also true that people with a certain level of expertise and IQ levels are a better fit for such positions. Some traits you should look for include:
• Common sense
• Vast knowledge of related fields
• Years of practical experience
• High IQ
• Quick to respond
2. Willing To Switch Roles
The medical staff at your facility may often have to switch roles or take on additional tasks. This calls for cross-training, and those that already know what to do should be willing to pitch in. Therefore, this factor is essential to consider before hiring new staff members. A few reasons why switching roles may be necessary include:
• Shortage of staff
• Patient overload
• The billing or scheduling manager is off duty
• Assistance in vaccination drives
Only hire people that are willing to take on other jobs if needed. They should also be willing to learn about other related job roles and pitch in even if they are not as accustomed to different tasks.
3. Friendly And Welcoming
No one wants to deal with a rude or unwelcoming doctor, nurse, or scheduler, especially if they are sick or in pain. Customer satisfaction should be your priority if you want existing patients to leave good reviews, want to be referred, wish to maintain a good reputation, and get more business. The staff you hire should understand that passing a smile to patients who are already fearful, tense, or in pain can put their minds at ease.
4. Punctual And Patient
Being fearful or in pain can cause patients to act angry and upset, and some may even lash out. The medical staff must understand this and be patient in unforeseen circumstances. Any recruits should be able to handle both old and young patients effectively by:
• Avoiding arguments with older patients
• Easing confusion, misunderstanding, and worry
• Calming children
Another essential quality that any medical staff member must have is punctuality and excellent task management skills. This trait allows doctors and nurses to give enough time to each patient without causing them to feel neglected. They should also be able to juggle other personal issues, medication times, and other reporting tasks efficiently.
5. Respect For Patient Privacy
Patients expect clinics and hospitals to respect their privacy and protect confidential information. You must therefore ensure that the new employees respect patient privacy and have no intentions of stealing or leaking private data.
If a person does manage to steal, sell or leak this data, it is easy for patients to sue your facility, which can land a huge blow. You will not only face financial loss, but you will also lose your reputation. You could also inform recruits that they will have to sign an agreement stating they must respect patient privacy and not tamper with medical software or other private data.
You may have an endless list of applicants that seem like a perfect fit for open positions in your medical facility, but you must filter them out thoroughly and correctly. Not everyone is a precise fit, and having a checklist of qualities that must be present in your staff can help ease the hiring process.